Five Roles of Startup: Growth

Investor, Advisor, Mentor, Service Provider, Community
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The five roles I'm discussing in this series are general, but intended to identify everyone inside and outside the startup's organization. You must have someone playing all five roles, and in the early days, two or more of these roles are probably going to be played by the same person.

Up until now, all of the roles we've discussed have been people you bring into the company. Here they are:

Vision -- Founding, Leadership, Management, Product, Future. These are your leaders, explainers, and decision-makers.

Build -- Design, Engineer, Perform, Deliver, Support. These people make the product.

Sales -- Salespeople, Marketing, Business Development, Public Relations. These people sell the product.

Operations -- Human Resources, Finance, Legal, Administration. These people make sure the company is running smoothly and efficiently.

If you lock down these four roles, you are well on your way to building a successful startup that has a very good chance of having a long life. I will say, in all seriousness, that you can stop there, as long as you keep the best people in these roles.

However, if you're building a startup with an intent to be not just good, but amazing -- world-changing, dominating, life-altering, that kind of thing -- you're going to need boosters for your rocket, so to speak.

Filling this final role is what brings a business up to the speeds that we normally associate with the startup stories we see and hear about in the press. But just because you chase growth doesn't necessarily mean you're going to launch your startup into the stratosphere, up there with Google, Facebook, Uber, and the kinds of companies that grow to be worth billions of dollars.

Ultimately, how far you go depends on both how good you are and what you want out of your journey. You don't have to hit a home run -- a triple or a double is what you might want to aim for -- but regardless of how far you want to get, you're going to need to fill this final role.

Growth is the role that propels a startup beyond the limitations of the talent and resources within the company itself. Most of this role is filled with people who don't work for the company directly, but partner with the startup as a key member of the extended team.

The Growth people provide additional resources, including money, advice, connections, services, education, and more, usually in exchange for something else. That something else can be a piece of the startup, a percentage of the revenue, or even cash payment.

Two things to remember about the Growth team. 1) It should be relatively small, no matter how big your startup gets. 2) The individuals on this team should be temporary. Those aren't hard-and-fast rules, but it should be in the back of your mind that almost every member of this team will eventually be replaced, either by someone new or by no one at all because you no longer need what they provide.


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